American Eagle Limousine and Party Bus Rentals Limousine service 7700 Landover Rd, Hyattsville, MD 20785

American Eagle Limousine and Party Bus Rentals

7700 Landover Rd, Hyattsville, MD 20785

Reviews

Name: Jessica Orozco
Rating: 1
Review: If I could leave a negative review I would. The guy that tried to do our reservations wanted to high ball us at $850. Well, we received a lower price for a party bus so we said thank you to hang up. He quickly asked what was the cheapest price we had gotten and we said $600. So he priced matched that other company and we gave them the name of the company that priced matched us. The reason they were so low was because this was to celebrate the Marine Corps birthday and gave us a generous military discount. Well, we paid a non-refundable deposit of $200 and they said that they would take the remaining $400 24 hours after the event. Little did we know our credit card was not activated so of course the card declined. But instead of the man calling back and saying your card declined can we run it again or use another card, he said we need to charge the full amount now. We felt unsure of paying for services immediately. I would have been okay with paying as soon as the bus showed up the day of. However, he was beating around the bush and kept trying to charged the full $600 without permission. We would get alerts of $100, $200 all the way up to $600 multiple times. Chase was great about notifying us about a company trying to run our card. Over all very unprofessional and untrustworthy.
Date: 7 years ago

Name: Sylvester Hackney
Rating: 1
Review: I just called this company to get a quote for a 12hr job. Going from Gaithersburg to New York. The guy quoted me $4,000 for the job. $250hr times 12 is $3,000. Even if you add tolls you still don’t get $1000 in taxes . I asked him so you add $1000 in taxes and fees? I asked for a breakdown of what they charge and He could not explain explain to me what those fees were. I told him that I was from another company and is the price the best that He can do? and is that a affiliate rate since we are another company and He said that they don’t work with other companies. I was like WOW! I’ve been in the business 20 years and have NEVER called a Transportation Company and heard that!! So Unprofessional!! I’m only writing a review cause I’m passionate about serving people and it makes me angry when people like this is always trying to get over. I would have rather him say that he didn’t have anything available instead of that. Be careful when choosing companies!!
Date: 3 years ago

Name: Diana De Luna
Rating: 5
Review: This past Saturday, October 3. I ended up renting one of their party buses for my husband’s 30th birthday. The bus was everything I hoped for very spacey very elegant inside.The customer service I received from Mary was excellent she replied to my emails right away she worked with me throughout the whole process I really appreciate it that.our bus driver was 25 minutes early which that was very good.The driver was the sweetest thing very professional. I would definitely use this company again for any future events and I highly recommend them our night wouldn’t have gone a smooth if it wasn’t for America eagle limousine.
Date: 9 years ago

Name: Justin Pollack
Rating: 1
Review: This was for homecoming…. Not only was the company consistently rude when I called or emailed with them but when I was discussing the contract and wanted them to drop my group at the monuments before going to the dance, they told me it would be $300 more so we Ubered to the monuments and back to the restaurant. And we had the bus until 12 but he would not drive us around. He would only take us to locations (except for the monuments). Also we looked over at our driver and he was TEXTING AND DRIVING!!! The whole point of us getting a bus was to have safe and trustworthy transportation and that is not what we got. I will never reccomend this company to anyone nor would I reccomend to any of you. Also when telling me the final price, they took my credit card number and told me no refunds and then didn’t tell me it would be $200 more for gratuity!
Date: 8 years ago

Name: Larry Graham
Rating: 1
Review: My advice is to do business with a Limo company that is more customer friendly and looks forward to helping you have a great experience. As I spoke to a male associate from this company, he was very rude. He was focused more so on budget, which was not the issue, I was concerned with the type of vehicles that would have been available. Out of arrogance, non chalantly, this male associate spoke as if a certain dollar amount for the rental of a certain limo was not obtainable due to the inquiry’s of cost. Then to minimize, or to degrade the possibility of me gaining a great vehicle for a proposal event, he offered something more cheaper and non attractive might I add. Non customer friendly, nor do they conduct business properly and appreciate the customers. Go where you are appreciated.
Date: 7 years ago

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American Eagle Limousine and Party Bus Rentals Limousine service 7700 Landover Rd, Hyattsville, MD 20785